1) As all items are individually handmade, there will invariably be small discrepancies from time to time between the photograph on the website and the received item. madebycass.com cannot be held responsible for this.

2) Due to natural variation in semi-precious stones, madebycass.com cannot guarantee that each item will be identical to that shown, or that multiple orders of the same item would be a complete match.

3) madebycass.com cannot guarantee the 'lifelong' properties of the beads and stones used in the items of jewellery. To ensure that your purchase retains it’s appearance, please bear in mind that silver reacts with air and tarnishes. This can easily be removed with a silver polishing cloth. Store all items separately to avoid tangling. The use of perfume, cosmetic, hair and body sprays onto jewellery may alter it's appearance over time. Do not wear items of jewellery when swimming, sleeping, bathing, gardening or undertaking strenuous exercise.

4) madebycass.com has no knowledge of any infringement of copyright on this site, or in the information provided.

5) The material on this web site is subject to change.  Particulars are for guidance only and do not form any part of a contract or agreement.

6) If an item is shown incorrectly due to a technical error, madebycass.com reserves the right to cancel any order for that item.

7) madebycass.com will not be held liable for any direct, indirect, special incidental or consequential damages arising out of the use any items bought from this site.

Privacy Policy

Personal details entered into my database will solely be used for ordering and delivery purposes. Your details will not be passed on to any third parties. However, when you place an order you will be asked if you wish to receive any marketing emails from me detailing any special offers and new product ranges. You have the option of opting out of this.

Secure Shopping

Online payments are handled by paypal. Paypal is authorised by the Financial Services Authority. All online transactions are secure as paypal uses the industry standard - Secure Sockets Layer (SSL). For more information on paypal and their privacy and security policy, click here.